MyInbound – On-line Telephone Service

 

An online service that allows you to monitor, route, and ultimately manage your telephone calls.

Easy to use and quick to set up with no capital outlay, this product empowers you to manage your customer calls in an efficient and productive way.

Aimed at customer service, contact centre, or just as business continuity, Inbound provide a range of products to suit your individual needs.

Contact Point: ideal for the sole trader/single site business giving you online control of your call routing and call information. Features includes time of day/week routing, diverts on busy/out of hours calls, and reports on call statistics.

Contact Path: suitable for multi site/multi department organizations, this product allows you to manage and route calls across your business based on who the caller is, where they're calling from and your own internal operations.

Contact Pro: professional call handling solution suitable for business where dealing effectively with calls to customer service is the utmost important. Features such as Customer call announcements, auto attendant options and call queuing preferences.

Want more information, download our brochure Download

 

For more information call 08444 150 120 or email info@orbex.co.uk

 

 

The pricing on the website does not constitute an offer by any member of the Orbex Solutions to sell any products and/or services. All pricing may be subject to change and/or withdrawal by any member of the Orbex Solutions, without notice.